Glossary
Marketing comes with its own secret language: part acronyms, part buzzwords, part magic. We’ve translated it into plain English, so you can skip the confusion and get straight to the good stuff."
Advertising
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A/B Testing – Running two versions of an ad or landing page to see which performs better.
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Ad Creative – The visuals and copy (images, video, headlines, text) that make up an ad. Check out our ad creative specifications here.
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Audience Targeting – Directing ads to specific groups of people based on demographics, location, or behaviors.
- Banner Ad – A type of display ad, usually rectangular, placed across the top, bottom, or sides of a webpage.
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Call to Action (CTA) – A prompt that encourages users to take action (“Buy Now,” “Learn More”).
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Click-Through Rate (CTR) – The percentage of people who click on your ad after seeing it.
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Connected TV (CTV) – Streaming ads delivered via internet-connected TVs and devices like Roku or Fire Stick.
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Conversion – When someone completes a desired action such as making a purchase or filling out a form.
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Conversion Rate – The percentage of users who take that desired action out of all who saw the ad.
- Cookie – A small piece of data stored on a user’s browser that tracks activity, preferences, or identity across websites.
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Cost per Click (CPC) – The amount paid each time someone clicks an ad.
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Cost per Mille (CPM) – The cost of 1,000 ad impressions.
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Demand-Side Platform (DSP) – Software advertisers use to buy digital ad space programmatically.
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Device ID – A unique identifier tied to a user’s mobile device, often used for app tracking and ad targeting.
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Digital Out-of-Home (DOOH) – Digital ads on public screens like billboards, transit hubs, or malls.
- Direct Response – Advertising designed to elicit an immediate action (click, call, purchase)
- Display Ad – Visual-based online ad, often a banner or box on a webpage.
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Frequency – How often, on average, a person sees your ad.
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Geofencing – Delivering ads to people within a defined geographic area.
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Impressions – The number of times your ad is displayed, whether clicked or not.
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Lookalike Audience – A group resembling your current customers, built from shared behaviors or traits.
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Omnichannel Marketing – Coordinating ad messages across multiple channels (social, display, CTV, etc.).
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Over-the-Top (OTT) – Internet-delivered streaming video (Hulu, YouTube TV, Peacock) where ads run.
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Pay-Per-Click (PPC) – Advertising model where you pay only when someone clicks on your ad.
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Pixel – A tiny piece of code placed on a website that tracks user actions (like conversions, page visits, or purchases) and feeds data back to ad platforms for targeting and measurement.
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Private Marketplace (PMP) – Invitation-only ad auctions where select advertisers access premium inventory.
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Programmatic Advertising – Automated buying and selling of ads using real-time data and algorithms.
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Programmatic Guaranteed – A direct deal between buyer and publisher with fixed pricing but delivered programmatically.
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Reach – The number of unique people exposed to your ad.
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Retargeting – Showing ads to people who’ve already interacted with your brand or website.
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Sequential Messaging – Serving ads in a specific order to guide a user along a journey.
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Supply-Side Platform (SSP) – Software publishers use to sell ad inventory to buyers.
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View-Through Rate (VTR) – The percentage of people who watch a video ad to completion.
Branding
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Brand Awareness – How familiar your audience is with your company, products, or services.
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Brand Lift – A measurement of how advertising improves brand perception (awareness, favorability, purchase intent).
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Creative Fatigue – Decline in performance when audiences see the same ad too often.
- Earned Media – Publicity gained organically (press mentions, shares, word-of-mouth) rather than paid.
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Evergreen Content – Content that stays relevant over time, not tied to a campaign or event.
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Halo Effect – Positive impact that one strong campaign has on a brand’s overall perception.
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Native Advertising – Ads designed to blend in with the surrounding content (sponsored articles, in-feed posts).
- Owned Media – Content you control (website, blog, email list, social channels)
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Social Proof – Reviews, testimonials, or user-generated content that builds audience trust.
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Value Proposition – A clear statement that explains why someone should choose your product or service.
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Voice of Customer (VoC) – Direct insights from customer feedback used to guide brand and messaging.
Analytics, Testing & Data
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Attribution – Assigning credit to the marketing touchpoints that led to a conversion.
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Attribution Models – Different methods of credit assignment (first-click, last-click, linear, time-decay).
- Bounce Rate – The percentage of visitors who leave a site after viewing only one page.
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Conversion Rate Optimization (CRO) – Improving websites or campaigns to increase conversion rates.
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Cross-Device Tracking – Understanding user interactions across devices (CTV → mobile → desktop).
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Data-Driven Marketing – Using insights and analytics to guide marketing strategy.
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First-Party Data – Data collected directly from your customers (emails, purchase history).
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Incrementality – Proving that a campaign drove new conversions beyond what would have happened anyway.
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Key Performance Indicator (KPI) – A measurable goal used to track success (CTR, conversions, leads).
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Lift Test – An experiment comparing groups exposed vs. not exposed to ads to measure campaign impact.
- Medium – In analytics, the type of traffic source (e.g., “organic,” “paid,” “referral,” “email”).
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Multi-Touch Attribution (MTA) – Distributes credit across multiple touchpoints in a customer journey.
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Second-Party Data – Data shared directly by a trusted partner.
- Source – The specific origin of your traffic (e.g., Google, Facebook, newsletter).
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Statistical Significance – A measure of whether test results are real or due to chance.
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Third-Party Data – External, aggregated data used to expand reach.
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Unique Visitors – The number of distinct individuals visiting a site over a set period.
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UTM (Urchin Tracking Module) – A tag added to URLs to track campaign performance in analytics platforms.
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Viewability – Whether an ad had the opportunity to be seen (e.g., 50% visible for at least one second).
Marketing
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B2B (Business-to-Business) – Marketing from one business to another.
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B2C (Business-to-Consumer) – Marketing from a business directly to individual customers.
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Buyer Persona – A semi-fictional profile of your ideal customer based on research and data.
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Buyer Journey – The path a customer takes from awareness → consideration → decision.
- Channel – A medium or platform used to reach your audience (e.g., email, social media, search, CTV).
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Churn Rate – The percentage of customers who stop doing business with you over a given time.
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Content Marketing – Creating and distributing valuable content to attract and engage an audience.
- CTA (Call to Action) – A phrase that prompts action (“Sign Up,” “Shop Now”).
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Customer Lifetime Value (CLV) – The projected total revenue a customer will bring to your business over time.
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Customer Relationship Management (CRM) – A system for managing customer interactions, sales, and data (e.g., HubSpot).
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Demand Generation – Marketing strategies that build awareness and interest in your brand or services.
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Demographics – Audience traits like age, gender, income, education, and location.
- Direct Marketing – A campaign that communicates directly to a consumer (email, mail, SMS).
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DMA (Designated Market Area) – Geographic regions defined by Nielsen for TV/CTV ad targeting.
- Email Marketing – Using email campaigns to communicate with and nurture your audience
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Engagement Rate – How often people interact with content (likes, comments, shares, clicks).
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Funnel / Marketing Funnel – The journey from awareness to conversion and loyalty.
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Go-to-Market (GTM) – A strategic plan for launching a new product, service, or campaign to the market.
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Guerilla Marketing – Creative, unconventional, and low-cost marketing tactics designed to generate buzz.
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Influencer Marketing – Partnering with individuals who have large or trusted followings to promote your brand.
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Organic – Traffic or engagement that happens naturally, without paid promotion (like search results or unpaid social reach).
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Open Rate – Percentage of people who open an email.
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Retention – Efforts to keep customers engaged and loyal over time.
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SEO (Search Engine Optimization) – Improving content to rank higher in organic search results.
- Social Media Marketing – Using platforms like LinkedIn, Facebook, or Instagram to connect with and grow your audience.
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Target Audience – The specific group of people a brand or campaign is aimed at.